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Installation & Setup

Get Clovia running on your Shopify store in less than 5 minutes.

1. Install Clovia from the Shopify App Store
2. Enable the 'Clovia Spy' App Embed in your Theme Editor
3. Confirm Web Pixel extension is active for checkout tracking
4. Verify connection by visiting your storefront

Real-time Monitoring

Understand the 'Journey in progress' and live session tracking.

• Real-time session updates from storefront to checkout
• Automatic syncing of Visitor IDs across domains
• Live heartbeat tracking on the checkout page
• Detecting 'Journey in progress' status for active shoppers

Forensic Diagnostics

How Clovia identifies the root cause of every abandonment.

• Evidence-backed matching for technical, UX, and business issues
• Confidence and evidence quality on every root cause
• Issue clustering with drilldowns into isolated customer journeys
• Noise filtering for browser, payment, and telemetry errors
• Analyzing lost revenue based on abandoned cart values

Alerts & Automation

Stay informed and turn insights into actionable tasks.

• Connecting Slack for real-time critical error alerts
• Configuring daily or weekly plain-English revenue-lost reports
• Auto-generating action items from detected issues